Data Validation Manager
1 - Whenever user creates a new Service Request you need to
ensure that he write a summary about it.
So here lets process it with DVM Concept. (Data Validation
Manager)
Let Begin the Practice with Simple Example as mentioned above:
1- Open
Siebel Call
Center Application and
Loing with SADMIN with Connecting to Sample database.
2 - Go to Administration - Data Validation Screen and Enter
the Following Details
1 - Lets
Create a Validation Message First:
Message
Code : SR101
Message
Level : Service Request
Message
Source : SR Validation Process
Message
Text : Service Request must have a summary.
2 - Lets
Create a Rule Set to enforce our business policy.
Name : AUT
SR Validation
Business
Component : Service Request
Business
Object : Service Request
3 -
Click[Rules Tab] in the bottom Applet and Define your rule.
Name :
Description Validation
Expression
: [Abstract]IS NOT NULL
Business
Component : Service Request
Apply to:
Current Record
Start Date:
Today's Date
End Date :
As per your wish
Retrun Code
: SR101
4 - Goto
Rule Details Tab and Check the following Property to prompt the Message.
-
Stop on Error : True
-
Immediate Display : True
3 - Now Lets call our Validation rule using a Data
Validation Manager Business Service using Workflow Process.
1 - Create
a Workflow with the following Property:
Process
Name :
Project
:
Business
Object :
2 - Drag
following steps from platte.
-
Start - Business Server - End
3 - Configure the Step as per the
given images.
4 - Validate the workflow to ensure
that you don’t have any error.
5 - Publish
and activate the workflow.
4 - Login Back to Siebel Call Center Application to Reload
the runtime Events.
-
Administration - Runtime Events
-
Click on Events
-
Click on Menu and Select Events.
5 - Create a Test Record and Check it.
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